Helpdesk at DFA
You can contact the Helpdesk at DFA via email, phone, or Telegram Bot using the directions below. The Helpdesk at DFA is composed by several people (including Professors and members of the Technical and Administrative Staff), who will endeavour to answer your questions as soon as possible, according to their role and expertise. This service was initiated in 2019 in order to meet the number of requests of help concerning online or blended teaching from both Students and Professors, but is available ever since, for every request concerning teaching, studying, or the Department in general.
In order to contact the Helpdesk at DFA via the Telegram Bot https://t.me/HelpDeskDFA_bot please send your question using your smartphone or desktop. A ticket will be issued, which will be dealt with by a member of the Helpdesk as suitable and as soon as possible.
- helpdesk (at) dfa (dot) unict (dot) it
- 095 378 5306 (Dott.ssa Sara De Francisci)
- 095 378 5407 (Dott. Alessandro Barresi)
- 095 378 5379 (Sig. Nunzio Nicotra)
- https://t.me/helpdeskDFA_bot (@helpdeskDFA_bot)